Minor Illness

Get the Right Treatment

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.

It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.

Self-care

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.

Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

Your Local Pharmacist

Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating. 

Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription.  Watch this short video on how you can get the most out of your local pharmacy

NHS Walk-In Centres

NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:

• infection and rashes,
• fractures and lacerations,
• emergency contraception and advice,
• stomach upsets,
• cuts and bruises, or
• burns and strains.

NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.

Accident & Emergency (A&E)

Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:

• loss of consciousness,
• pain that is not relieved by simple analgesia,
• acute confused state,
• persistent, severe chest pain, or
• breathing difficulties.

If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.

Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.

First Aid - MP3 Downloads

To save them on your computer, right-click on any of the links below and then click 'Save Target As..." .  Click on any of the links below to play the audio files: 

Burns - Explains the immediate treatment for burns and scalds.

Fits  - How to deal with fits (convulsions/seizures) in adults and young children.

Wounds   - Immediate actions for wounds, bleeding, and bleeding associated with fractures.

Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)

CPR for adults -  Adults who have collapsed, unrousable and NOT breathing.

CPR for babies - Babies who are unrousable and NOT breathing.

Collapsed patient in detail -  Explains the complete scenario including checks for breathing, circulation, etc.

These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.

Other Links

British Red Cross - First Aid Tips
Simple, straightforward and easy to understand first aid tips

St Johns Ambulance
St John Ambulance believes that everyone should learn at least the basic first aid techniques.

These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.

Coughs & Colds

A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.

On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.

In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.

Treatment of a cold

For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.

There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.

Self-help

There are a number of self-help measures that may help to ease the symptoms of a cold.

• Drinking enough fluids to prevent dehydration.
• Steam inhalations with menthol, salt water nasal sprays or drops may be helpful.
• Vapour rubs may help relieve symptoms for children.
• Hot drinks (particularly with lemon), hot soups and spicy foods can help to ease irritation and pain in your throat.
• Sucking sweets or lozenges which contain menthol or eucalyptus may sooth your throat.
• Gargling with salt water may help a sore throat.

You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.

Colds & Flu
A factsheet on the causes, symptoms, treatment & prevention of colds & the flu

NHS Choices - is it the common cold or the flu?
Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out

Factsheet - Common Cold
Information about the diagnosis, treatment and symptoms of the common cold

There are over 500 pharmacies across Northern Ireland (NI), most are open from Monday to Saturday, 9am to 6pm, some later and in some localities on Sunday. Our Community Pharmacists already advise patients on a wide range of minor ailments and either recommend treatment or refer to other health care professionals.

The NI Minor Ailments Service builds upon this expertise allowing Pharmacists to offer some treatments, if they are considered necessary, free of charge to eligible patients on the health service.

Eligibility for this service, patients must be over 3months old and be registered with a GP in NI.

Patients can access this service at participating Pharmacies by self – referral (attending the pharmacy yourself), Pharmacist referral or GP Practice referral. This means, patients have access to a health care professional when needed avoiding telephone calls, wait times and booking appointments.

Patients may receive advice and/ or treatment after appropriate assessment by the Pharmacist. If medication is required it will be supplied by the Pharmacist from an agreed list of medication free of charge.

Patients must attend the pharmacist in person, however, please note that patients can still see the GP if preferred via open surgery or booked appointment.

Conditions that are currently covered by the Minor Ailment Service are;

Oral/ Vaginal Thrush

Headlice

Threadworms

Athlete’s Foot

Groin Itch

Diarrhoea

Cold Sores

Mouth Ulcers

Ear Wax