**Practice Closure Dates**
The Surgery will be closed for staff training from 1 - 6pm on Thursday 19th January. The Out of Hours Doctors will be on call if you require a doctor urgently; 028 9182 2344.
The surgery is also closed for training on the following dates for staff training
Wednesday 1st March 2017, Wednesday 26th April 2017, Thursday 1st June 2017. Some of the listed dates may still have special clinics running however the phones will be diverted to the Out of hours doctors.
Bank Holiday closure dates for 2017;
New Years Day 2nd January 2017
St Patrick's Day 17th March 2017
Easter Monday and Tuesday 17th and 18th April 2017
May day 1st May 2017
Spring Bank Holiday 29th May 2017
12th and 13th July 2017
Summer Holiday 28th August 2017
Christmas Day and Boxing Day 25th and 26th Dec 2017
Please ensure you order your repeat prescription in good time, to ensure you do not run out of your medicines when the Surgery is closed.
**ONLINE SERVICES**
We are pleased to inform you that we are expanding the online services available to our patients. You can now contact us via this new system and request or check your repeat prescription online, and view, book, or cancel your appointments with the doctor or nurse online.
You will need to register with the practice to access this service, and once registered you will be given information that will enable you to create your username and password. If you are interested in this service, please download and complete the form on the back of the information leaflet or call into the surgery and collect the registration form.
We apologise for the inconvenience this may cause during the transition period but we are hopeful that you will soon value the benefits of the new system.
PLEASE NOTE THAT THE PRESCRIPTION ORDERING SERVICE CURRENTLY AVAILABLE ON THE PRACTICE WEBSITE WILL CEASE ON 31 AUGUST 2016
APPLICATION FOR NEW ONLINE SERVICE (CLICK TO DOWNLOAD FORM)
PATIENT SURVEY
Please be advised that "BSO Access to Healthcare Team" have notified us that they are conducting a Northern Ireland wide postal questionnaires which may result in some of our patients be included in this survey.
BABY CLINIC - TIME OF CLINIC CHANGING
Please note that the Baby Clinic is moving to 2.00 PM on Thursday afternoons. This change will take place from the week beginning 16th May
SELF REFER SERVICES
Patients can now self refer for Physiotherapy, Podiatry and some Occupational Therapy services. Please see more details under Further Information
PUBLIC HEALTH AGENCY – EDUCATIONAL VIDEOS
What Happens At? The NI Public Health Agency has produced educational videos to answer patient questions regarding “What Happens At” Breast Screening; Cervical Screening and Bowel Screening clinics. Please check “Further Information” for more details.
CHOOSE WELL CAMPAIGN – HOW TO USE YOUR HEALTH SERVICE
There are a range of healthcare services available to help you find the right expert care to meet your needs. Picking the service most appropriate to your symptoms means you get the right treatment in the right place - for further information check out www.nidirect.gov.uk/choosewell
Is your medicine cabinet fit for winter? WINTER CABINET.pdf
Should I use the Minor Ailment Scheme? Minor Ailments Scheme.pdf
Do I need an antibiotic? I_dont_cure_the_cold_antibiotic_leaflet.pdf
Does my child need an antibiotic? Does_my_child_need_an_antibiotic_leaflet.pdf
PRESCRIPTIONS
Due to the increasing demand on repeat and acute prescriptions we must insist on 24 hours notice on all prescriptions as it is impossible to safely prescribe medication at short notice. This is in the interest of patient safety. We would ask that you do not ring the surgery to check if your prescription is ready before 24 hours has passed.