**Practice Closure Dates**
The Surgery will be closed for staff training from 1 - 6pm on the following dates; the Out of Hours Doctors will be on call if you require a doctor urgently, their number is 028 9182 2344.(In an emergency please ring 999)
Thursday 14th June 2018
Thursday 13th Sept 2018
Wednesday 7th Nov 2018
Thursday 17th Jan 2019
Wednesday 13th Mar 2019
Thursday 4th April 2019
Wednesday 22nd May 2019
Please note that Some of the listed dates may still have special clinics running however the phones will be diverted to the Out of hours doctors.
Bank Holiday closure dates for 2018/19;
| Monday 28 May 2018 | Spring day |
| Thursday 12th July | Orange Day |
| Monday 27th August 2018 | Summer Holiday |
| Tuesday 25th Dec 2018 | Christmas day |
| Wednesday 26th Dec 2018 | Boxing Day |
| Tuesday 1st January 2019 | New Years Day |
| Monday 18th March 2019 | St Patrick's Day |
Please ensure you order your repeat prescription in good time, to ensure you do not run out of your medicines when the Surgery is closed.
**Repeat Prescribing - changes to the way you can order**
Effective 1st April 2018; the Practice will no longer accept Repeat Medication Requests over the telephone.
Patients will have the option to order Repeat Medication by;
1. Ring the surgery, 028 9145 2410 and select the option 1 for Repeat Medication Requests. Leave your name, date of birth and first line of your address with the details of the medication you wish to order (name and dosage) on the voicemail box. This will be monitored by a member of staff on a regular basis. NOTE: this voicemail will not be monitored over bank holidays or weekends. Medication ordered via the voicemail option can take up to 48hrs to process.
2. Drop your request in the Post Box - located in the reception area, use the right hand side of the prescription which lists all your repeat medication and tick which items are required. Drop in the post box for action. NOTE: using this service may require up to 48hrs to process.
3. Online - you can request repeat medication, book, amend and cancel appointments with GP's. To use this service you must register with the Practice. Request for repeat medication can take up to 48hrs to process.
For medication not on Repeat you must ring and request this via reception between the hours of 930am and 430pm. The doctor will then issue this medication. This will take a minimum of 24hrs to process.
**ONLINE SERVICES**
Using the online system allows you to request or check your repeat prescriptions, and view, book, or cancel your appointments with the doctor.
You will need to register with the practice to access this service, and once registered you will be given information that will enable you to create your username and password. If you are interested in this service, please call into the surgery and collect the registration form.
SELF REFER SERVICES
Patients can now self refer for Physiotherapy, Podiatry and some Occupational Therapy services. Please see more details under Further Information
PUBLIC HEALTH AGENCY – EDUCATIONAL VIDEOS
What Happens At? The NI Public Health Agency has produced educational videos to answer patient questions regarding “What Happens At” Breast Screening; Cervical Screening and Bowel Screening clinics. Please check “Further Information” for more details.
CHOOSE WELL CAMPAIGN – HOW TO USE YOUR HEALTH SERVICE
There are a range of healthcare services available to help you find the right expert care to meet your needs. Picking the service most appropriate to your symptoms means you get the right treatment in the right place - for further information check out www.nidirect.gov.uk/choosewell
Is your medicine cabinet fit for winter? WINTER CABINET.pdf
Should I use the Minor Ailment Scheme? Minor Ailments Scheme.pdf
Do I need an antibiotic? I_dont_cure_the_cold_antibiotic_leaflet.pdf
Does my child need an antibiotic? Does_my_child_need_an_antibiotic_leaflet.pdf