**Practice Closure Dates**
The Surgery will be closed for staff training from 1 - 6pm on the following dates; the Out of Hours Doctors will be on call if you require a doctor urgently, their number is 028 9182 2344.(In an emergency please ring 999)
Wednesday 24th January 2018
Thursday 1st March 2018
Wednesday 25th April 2018
Thursday 14th June 2018
Please note that Some of the listed dates may still have special clinics running however the phones will be diverted to the Out of hours doctors.
Bank Holiday closure dates for 2017/18;
12th July, Closed
(13th July 2017 will be an emergency GP Telephone service ONLY)
Summer Holiday 28th August 2017
Christmas Day and Boxing Day 25th and 26th Dec 2017 (Monday/ Tuesday)
New Years Day 1st January 2018 (Monday)
St Patrick's Day 17th March 2018
Easter Monday and Tuesday 2nd and 3rd April 2018
Early May day 07th May 2018
Spring Bank Holiday 28th May 2018
Please ensure you order your repeat prescription in good time, to ensure you do not run out of your medicines when the Surgery is closed.
**Repeat Prescribing - changes to the way you can order**
Effective 1st April 2018; the Practice will no longer accept Repeat Medication Requests over the telephone.
Patients will have the option to order Repeat Medication by;
1. Ring the surgery, 028 9145 2410 and select the option for Repeat Medication Requests. Leave your name, date of birth and first line of your address with the details of the medication you wish to order (name and dosage) on the voicemail box. This will be monitored by a member of staff on a regular basis. NOTE: this voicemail will not be monitored over bank holidays or weekends. Medication ordered via the voicemail option can take up to 48hrs to process especially for requests left across the weekend.
2. Drop your request in the Post Box - located in the reception area, use the right hand side of the prescription which lists all your repeat medication and tick which items are required. Drop in the post box for action. NOTE: using this service may require up to 48hrs to process especially for requests left on Friday afternoons.
3. Online - you can request repeat medication, book, amend and cancel appointments with GP's and Nurses. To use this service you must register with the Practice.
For medication not on Repeat you must ring and request this via reception between the hours of 930am and 430pm. The doctor will then issue this medication. This will take a minimum of 24hrs to process.
**ONLINE SERVICES**
You can now contact us via this new system and request or check your repeat prescription online, view, book, or cancel your appointments with the doctor or nurse online.
You will need to register with the practice to access this service, and once registered you will be given information that will enable you to create your username and password. If you are interested in this service, please call into the surgery and collect the registration form.
SELF REFER SERVICES
Patients can now self refer for Physiotherapy, Podiatry and some Occupational Therapy services. Please see more details under Further Information
PUBLIC HEALTH AGENCY – EDUCATIONAL VIDEOS
What Happens At? The NI Public Health Agency has produced educational videos to answer patient questions regarding “What Happens At” Breast Screening; Cervical Screening and Bowel Screening clinics. Please check “Further Information” for more details.
CHOOSE WELL CAMPAIGN – HOW TO USE YOUR HEALTH SERVICE
There are a range of healthcare services available to help you find the right expert care to meet your needs. Picking the service most appropriate to your symptoms means you get the right treatment in the right place - for further information check out www.nidirect.gov.uk/choosewell
Is your medicine cabinet fit for winter? WINTER CABINET.pdf
Should I use the Minor Ailment Scheme? Minor Ailments Scheme.pdf
Do I need an antibiotic? I_dont_cure_the_cold_antibiotic_leaflet.pdf
Does my child need an antibiotic? Does_my_child_need_an_antibiotic_leaflet.pdf