News

5th Aug

Important Information

As instructed by the Health board, the practice had to change to a new clinical system, EMIS Web. We would like to thank our patients for their support and patience through this transition.

ONLINE SERVICE - We are currently emailing everyone who was previously registered for this service with a keycode and directions for what you need to do. In the meantime you can order your repeat medication using the telephone prescription ordering line, which is open Monday to Friday 1pm to 3pm or by dropping a list of the repeat medications needed in the prescription box in the practice lobby. If you have received a keycode from us and experience issues please contact support@patientaccess.com for further support. Please also see link below for Q&As.

https://support.patientaccess.com/signing-in/signing-in-faqs-and-troubleshooting

If you were not previous registered for this service but would like to please contact the surgery.

Page last reviewed: 05 August 2025
Page created: 26 June 2025